Privacy Policy
EuroSpa respects the privacy of every visitor, client, and individual who contacts us through our website or communication channels. This Privacy Policy explains what information may be collected, how that information is used, and the steps we take to protect it.
This policy applies to information collected through the EuroSpa website, appointment inquiries, phone calls, WhatsApp messages, email communications, social media interactions, and other customer touchpoints associated with our business.
About EuroSpa
EuroSpa is a wellness and massage spa based in Dubai, United Arab Emirates. Our website provides information about our treatments, therapists, facilities, promotions, and appointment availability. Visitors may also use the website to contact our team or request spa services.
Information We Collect
When you contact EuroSpa or submit an appointment request, we may collect information needed to respond to your inquiry and manage your booking. This information may include your name, phone number, email address, preferred appointment details, selected treatment, and any information you choose to include in your message.
In addition to information provided directly by visitors, our website may automatically record certain technical details during a visit. These details can include your IP address, browser type, device information, pages viewed, visit duration, referral source, and general geographic location derived from your internet connection.
How We Use Information
The information collected through our website and communication channels is used to respond to inquiries, arrange appointments, provide customer support, and manage our services. It may also be used to improve website performance, understand visitor behavior, maintain security, and evaluate the effectiveness of our marketing activities.
Where appropriate, EuroSpa may contact clients regarding appointment confirmations, service updates, special offers, or promotional campaigns. Individuals who no longer wish to receive promotional communications may request removal from future marketing messages.
Cookies and Similar Technologies
Our website may use cookies and related technologies to help improve functionality, analyze website traffic, remember user preferences, and enhance the overall browsing experience.
Cookies allow us to better understand how visitors interact with our website and help us make improvements to content, navigation, and performance. Additional information about our use of cookies can be found in our Cookie Policy.
Third-Party Services
EuroSpa may use third-party providers to support website operations, advertising, analytics, communication services, mapping services, and social media integrations. These providers may process limited information when necessary to deliver their services.
Examples may include website analytics platforms, advertising networks, hosting providers, messaging services, and embedded content providers. Information shared with such providers is limited to what is reasonably required for the relevant service.
Sharing of Information
EuroSpa does not sell personal information to third parties.
Information may be disclosed when required to fulfill a service request, comply with legal obligations, protect the rights or security of EuroSpa, investigate suspected misuse of our website, or respond to lawful requests from government authorities.
Data Security
Reasonable administrative, technical, and organizational measures are used to help protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.
Although we take security seriously, no website, server, or electronic transmission can be guaranteed to be completely secure. Visitors should understand that information transmitted online is done at their own risk.
Data Retention
Personal information is retained only for as long as necessary to manage appointments, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and support normal business operations.
When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of using appropriate procedures.
Your Rights
Depending on applicable laws and regulations, you may have the right to request access to personal information held about you, request corrections to inaccurate information, request deletion of information where appropriate, or object to certain types of data processing.
Requests relating to personal information may be submitted using the contact details available on our website.
Children’s Privacy
EuroSpa provides wellness and spa services intended for adults. Our website is not directed toward children, and we do not knowingly collect personal information from individuals under the age of 18.
If we become aware that personal information has been submitted by a minor without appropriate authorization, reasonable steps will be taken to remove that information from our records.
Third-Party Websites
Our website may contain links to external websites or social media platforms for convenience and informational purposes. EuroSpa is not responsible for the content, security practices, or privacy policies of third-party websites.
Visitors are encouraged to review the privacy policies of any external websites they choose to access.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our services, website functionality, legal requirements, or business practices. Any revised version will be published on this page along with an updated revision date.
Contact Us
If you have questions regarding this Privacy Policy or would like to submit a privacy-related request, please contact EuroSpa using the contact information provided on our website.
For appointment inquiries, service information, or customer support, please visit our Contact Us page.